Cancellation and Refund Policy

Cancellation and Refund Policy

Effective Date: 1 July, 2024

At A4AutoMods.com, we strive to provide the best customer experience. Please review the following policy regarding order cancellations and refunds.

1. Cancellation Policy

Order Cancellations:
Orders can only be canceled if they have not yet been processed or shipped. Once the order has been processed or dispatched, cancellations are no longer possible.

To request a cancellation, please contact us at [email protected] or call us at +91 83606 54283 as soon as possible.

If your cancellation is approved, we will issue a full refund to the original payment method within [mention timeframe, e.g., 5-7 business days].

2. Non-Cancellable Items Orders for custom or personalized items cannot be canceled once the order has been placed.
   Items purchased on sale are non-cancellable and non-refundable.
3. Refund Policy

Eligibility for Refund:
Refunds are only applicable under the following conditions:

The product is damaged or defective upon receipt.

The wrong product was shipped.

Items must be in their original condition, unused, and in their original packaging to be eligible for a refund.

Non-Refundable Items:

Custom or personalized items.

Items sold on sale.

Shipping fees (unless the product was damaged, defective, or incorrect).

Refund Process:

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed, and the amount will be credited to your original payment method within [mention timeframe, e.g., 7-10 business days].

4. Return Shipping

Customers are responsible for the return shipping costs unless the product was damaged, defective, or incorrect.

In the case of approved refunds due to defective or incorrect items, we will cover the return shipping costs.

5. How to Initiate a Return or Refund
   To initiate a return or request a refund, please contact us at [email protected] or call +91 83606 54283 with your order details and a description of the issue. We will provide further instructions for processing the return or refund.